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PLEASE NOTE – IT IS A RED BARN ORDERING WEEKEND, FARM BUTTER, FREE RANGE CHICKEN and eggs, please place your orders by midday monday, free delivery thursday afternoon.

 

Shipping Policies

Thank you for shopping with The Green Box. We are committed to providing our customers with a high-quality shopping experience, including timely and reliable shipping. This policy outlines our shipping procedures, rates, and delivery times.

  1. Processing Time

    Orders are typically open from Saturday mornings when the catalogue is updated and closed by 5pm Monday. They are then processed every Tuesday, Wednesday and Thursday morning for Thursday afternoon delivery.

  2. Delivery Rates

    We offer free delivery within St Francis Bay and free delivery to a drop off point the Green Room in Jeffreys bay.

  3. Delivery Times

    Deliveries can be any time from 1pm Thursday afternoon up to 7pm. Thursday evening.

  4. Tracking Your Order

    Clients can keep track of when their delivery will take place via a WhatsApp group. Please contact Catherine via WhatsApp if you wish to be added to a group.

  5. Shipping Restrictions

    We currently only deliver in St Francis Bay and the drop off point the Green Room in Jeffreys Bay. We do not offer international shipping at this time.

  6. Delivery Address

    Please ensure that your delivery address is correct and complete. We cannot be held responsible for orders that are delivered to incorrect addresses provided by the customer.

  7. Delivery Issues

    If you experience any issues with your delivery, please contact us immediately at catherine@greenboxorders.co.za or 076 777 2241. We will do our best to resolve the issue as quickly as possible.

  8. Contact us

    If you have any questions or concerns about our shipping policy, please contact us at:

    The Green Box
    Address: 12 Malaga Place, St Francis Bay, 6312
    Email: catherine@greenboxorders.co.za
    Phone: 076 777 2241

Thank you for your support

Kind regards
Catherine Falconer
Director
The Green Box