Thank you for shopping with The Green Box. We are committed to providing our customers with a high-quality shopping experience, including timely and reliable shipping. This policy outlines our shipping procedures, rates, and delivery times.
Orders are typically open from Saturday mornings when the catalogue is updated and closed by 5pm Monday. They are then processed every Tuesday, Wednesday and Thursday morning for Thursday afternoon delivery.
We offer free delivery within St Francis Bay and free delivery to a drop off point the Green Room in Jeffreys bay.
Deliveries can be any time from 1pm Thursday afternoon up to 7pm. Thursday evening.
Tracking Your Order
Clients can keep track of when their delivery will take place via a WhatsApp group. Please contact Catherine via WhatsApp if you wish to be added to a group.
We currently only deliver in St Francis Bay and the drop off point the Green Room in Jeffreys Bay. We do not offer international shipping at this time.
Please ensure that your delivery address is correct and complete. We cannot be held responsible for orders that are delivered to incorrect addresses provided by the customer.
If you have any questions or concerns about our shipping policy, please contact us at:
Thank you for your support
The Green Box